Ed Rigsbee interviews Terri Hinkley, CEO at Academy of Medical-Surgical Nurses on the topic of moving a membership organization away from volunteer managed to volunteer directed and professional staff managed. Communication is one of the very important key elements for success.
Ed is the Founder and CEO of the 501(c)(3) non-profit public charity, Cigar PEG Philanthropy through Fun, and president at Rigsbee Research which conducts qualitative member ROI research and consulting for associations and societies. He has been called “the dynamite that broke up our log jam” by association executives—rarely politically correct and almost always provocative—and from a dozen years as a United States Soccer Federation referee, Ed calls it the way he sees it. Exceptional resources at www.rigsbee.com.